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Five Questions to Ask Your Removals Company

By December 23, 2020 No Comments
Five Questions to Ask Your Removals Company

It’s no secret that moving house is one of the most stressful dates on the calendar. However, with the right removals company on board and a team of experienced removalists at your fingertips, it doesn’t have to be. Finding the right removals company for your move can be a daunting task; with so many companies on the market today, separating the good from the bad isn’t always the easiest.

To ensure you choose the right company and find a team of removalists that can meet your requirements for your house move, we’ve put together five questions to ask before you hire.

Do you provide a full packing service?

Hiring a removals company that offers comprehensive packing services can make your move a whole lot easier. Many companies offer full packing services which can save you from having to purchase packing materials or having to spend time packing up difficult items. Make sure you ask exactly what’s included in the packing service and whether they provide specialist packing boxes for fragile items such as televisions.

How much experience do you have?

It’s good to support start-up businesses, but when it comes to moving your possessions, it’s best to choose a company with plenty of experience. Ask how long the company has been established and how much experience they have, along with their specific type of experience. Do they have experience offering general removals services or are they equipped with the skills to move grand pianos and other delicate pieces?

What insurance do you offer?

You should always check exactly what cover the company provides. Do they offer adequate cover for precious items? While you may already have contents insurance, your cover might not extend to ‘items in transit’ so it’s worth checking if the removals company offers its own contents cover for your move. Don’t be afraid to ask to see the details of their insurance.

What is your cancellation policy?

It’s important that you know where you stand when it comes to cancellations. It’s not uncommon to experience some hold ups or setbacks when buying and selling a property, so it’s worth finding out what the company’s cancellation policy is just in case you have to make any last minute changes on moving day.

What exactly am I paying for?

This may sound like a forward question, but it’s important to establish exactly what you’re paying for. The last thing you want is to be met with any nasty surprises or hidden costs on moving day. Ask for a clear breakdown of the service you’re paying for, from the moment the removals team turns up at your door to the moment they leave.

If you’re looking for a reliable and expert removals company to help you with your house move, you needn’t look further than Essex Removals. With over 25 years of experience and a team of skilled and knowledgeable removalists on hand, there is no job too big or too small for us. Visit our website to learn more about our services.


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